Grab app disruptions persist for second day for some users
SINGAPORE (BLOOMBERG) – Disruptions with Grab Holdings’ app dragged on for a second day as the Singapore-based ride-hailing and delivery giant worked to recover from one of its worst service failures. Some users in countries including Singapore, Malaysia and the Philippines were still reporting problems using the app more than 24 hours since outages started... » read more
Grab to raise ride-hailing fares by $1 from June 1 to improve driver earnings
SINGAPORE – Ride-hailing firm Grab will raise its fares by $1 starting next month to improve driver earnings amid rising fuel and maintenance costs, it said. With taxi and private-hire car ridership at just 55 per cent of pre-pandemic levels as a result of the Covid-19 phase two (heightened alert) measures, Grab said it will not... » read more
Grab to implement 30-cent platform fee for rides from Dec 18
SINGAPORE – Ride-hailing firm Grab will start charging a platform fee of 30 cents for rides booked through its platform from Dec 18. The fee is inclusive of goods and services tax, and will apply to all Grab rides except those from the GrabHitch and GrabResponse services. It is the first such move by the... » read more
Grab free to change its pricing policies and driver commission rates after two-year freeze by consumer watchdog
SINGAPORE – Restrictions on Grab’s ride-hailing service have been lifted, allowing the company to change its pricing policies and driver commission rates after a two-year freeze. The operator is also free to charge an extra fee of about 30 cents for each ride in the coming months. The Competition and Consumer Commission of Singapore (CCCS) had... » read more